5-Year Guarantee for your FlipSoc – with a Free Extension
Because Quality and Trust are our Top Priority
It’s great that you’ve chosen the FlipSoc – or are thinking about it! We are a young, dedicated company that works passionately on well-thought-out products. And because we stand 100% behind our FlipSoc, we want to give you the peace of mind of being on the safe side even after your purchase.
That’s why we offer you our exclusive longevity guarantee: A full 5-year guarantee on your FlipSoc – simple and customer-friendly.
What Exactly Does the FlipSoc Longevity Guarantee Mean for You?
When you shop online, you already enjoy certain legally established rights – and we want to clearly explain to you how our guarantee is structured:
1. 14-Day Return Policy
After purchase, you legally have the right to return your FlipSoc within 14 days without stating reasons. This gives you the opportunity to test your product at your leisure.
2. 2-Year Statutory Warranty
From the day of delivery, a statutory warranty of 24 months applies. Should a material or manufacturing defect occur during this period, we will naturally cover it.
3. +3 Years Additional FlipSoc Guarantee
Because we are convinced of the quality of our product, we give you an additional 3 years of guarantee – that is our personal longevity guarantee. This means you are on the safe side for a total of 5 years.
Important to know: Under this guarantee, you will receive a one-time free replacement, should your FlipSoc be damaged despite normal use. We think: That’s fair – and a strong sign of our quality promise.
How to Easily Secure your 5-Year Guarantee
If you ordered your FlipSoc from our shop – everything’s done, you don’t need to do anything else. Did you buy the FlipSoc elsewhere?
✅ Register with Us just once
You send us an email with your address, your email address (the address you want to have on file), and a photo, PDF, or scan of the invoice/proof of purchase. We will then register you as a customer so that you can fully enjoy our longevity guarantee and secure full guarantee protection for the next 5 years.
? Email for registration: service@flipsoc.de
? No Receipt? No Problem!
Once you have registered, you no longer need to keep your proof of purchase. We store your information securely and can trace your claim at any time – even if the document gets lost.
Why Do We Offer this Guarantee?
Because your satisfaction is truly important to us. The FlipSoc was developed with the goal of making putting on your wetsuit as easy as possible for you – and at the same time protecting your wetsuit from unnecessary wear and tear.
Our guarantee is a promise: to you, to our quality, and to a sustainable product that lasts a long time.
Do You Have Questions or Need Help?
We are always here for you! Whether you have questions, need support, or just want to give feedback – write to us anytime at: